
F & A & Q
Allow Me to Be of Service
ARE YOUR ARTS HAND MADE OR PRINTED?
All of the arts being made by Julie Rysava and offered at this website are hand made by Julie Rysava.
ARE YOUR PRINTS BEING DELIVERED WITH FRAMES?
At the current state the prints are not being sold neither shipped with frames. This website currently is not offering any of the frames for sale.
WHAT ARE THE SIZES OF YOUR CANVASES?
For canvas and paper sizes reference being offered for sale at this website, please refer to each piece individually at the shop.
HOW ARE YOUR PRINTS BEING SHIPPED?
Information about shipment could be found during order and payment where it will be further specified the options currently available and cost of shipment.
WHAT IS THE DELIVERY TIME?
Delivery time is being offered with shipping method. It depends on the distance, quantity and shipping preference. Options from next day delivery to standard shipping within 5 days are available.
DO YOU SHIP OUT OF U.K.?
Shipping out of the U.K. is available, but additional charge may vary and the length of delivery time may extend from original within U.K. shipments available.
ARE YOUR PRINTS AUTHENTIC?
Each and every painting at the canvas or paper coming from this website under the name Julie Rysava are authentic.
We do not outsource neither work on preorders, orders, commissions or affiliates.
The artist Julie Rysava owns the copyright automatically even if the original is sold. Only the copyright holder has the right to reproduce the work. Any further copies made shall be considered not authentic replicas.
WHAT IS WAITING TIME FOR YOUR ARTS?
The waiting on the list time, could be a sensitive topic. Due every piece of art coming from this website under name Julie Rysava are handmade and authentic, the waiting time may vary from approximately one week to one month. Specially, on oil paintings waiting time could be longer. In a harry needs, please contact us for further waiting time clarification.
WHAT PAYMENTS METHODS DO YOU ACCEPT?
We accept payment methods being provided within this website only. We do not accept any side, telephone or e-mail payments, neither cash in the envelopes.
At the exhibitions, please contact the members of staff for further payments assistance.
